Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I can't read yahoo email in Firefox anymore. The list of mail is there, but when I try to open the email the body of the email is blank. How do I fix this?

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

alisongiggles
alisongiggles
more options

Hi, A few months ago I discovered I couldn't view the body of my Yahoo email anymore when viewed through Firefox or Google Chrome. I'm forced to view email through IE. I don't want to use IE, and prefer your search engine

What do I have to do to be able to view my yahoo mail through Firefox again?

Has IE put bugs in Firefox to prevent it's use?

Hi, A few months ago I discovered I couldn't view the body of my Yahoo email anymore when viewed through Firefox or Google Chrome. I'm forced to view email through IE. I don't want to use IE, and prefer your search engine What do I have to do to be able to view my yahoo mail through Firefox again? Has IE put bugs in Firefox to prevent it's use?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).