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When I try to print, a screen appears asking me to choose a fax modem or server. How can I get rid of this?

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  • 6 have this problem
  • 32 views
  • Last reply by McCanne

McCanne
McCanne
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2152 MST, 1/7/12

Mozilla Firefox is my default browser. I can print if I use Internet Explorer but not when I use Mozilla Firefox. All I get is this screen that says, "Choose a fax modem or server." There's no way to shut it off. Please help because I can't print now.

Bill

2152 MST, 1/7/12 Mozilla Firefox is my default browser. I can print if I use Internet Explorer but not when I use Mozilla Firefox. All I get is this screen that says, "Choose a fax modem or server." There's no way to shut it off. Please help because I can't print now. Bill

Chosen solution

When you initiate Print in Firefox, is your printer selected in the Printer > Name box?
See the screenshot below.

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All Replies (2)

the-edmeister
the-edmeister
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Chosen Solution

When you initiate Print in Firefox, is your printer selected in the Printer > Name box?
See the screenshot below.

McCanne
McCanne Question owner
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Yes! That solved my problem. Thanks a lot!!!