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Firefox 9 makes my computer crash completly (windows 7)

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  • Last reply by Tim

anemoon1972
anemoon1972
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I was working with Firefox 6 under Windows 7 without any problems. I upgrated to firefox 9 in the beginning of December and the result was a computer crash while surfing the internet. I went back to firefox 6 and the problem was gone. January 14th I upgraded again to 9 and today the computer crashed while surfing the internet (opening a foto in my one Facebook) So I went back to 6 again and decided to let you know my problem.

I was working with Firefox 6 under Windows 7 without any problems. I upgrated to firefox 9 in the beginning of December and the result was a computer crash while surfing the internet. I went back to firefox 6 and the problem was gone. January 14th I upgraded again to 9 and today the computer crashed while surfing the internet (opening a foto in my one Facebook) So I went back to 6 again and decided to let you know my problem.

All Replies (1)

Tim
Tim
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1) Firefox cannot crash an OS - it can only expose flaws in other parts of the OS

2) This is usually caused by the graphics driver. Update your graphics driver and try Firefox 9.0.1 again.

3) If it continues, post the contents of the Graphics section from about:support