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Firefox 9.0.1 in a MAC Book Air Impossible to save Bookmarks,...

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  • 1 has this problem
  • 7 views
  • Last reply by cor-el

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Impossible to save new bookmarks & Impossible to find old Bookmarks

I see the files .jsoon but it is impossible to Restore. The message is:Unable to process the backup file.

I tried to create a New Profile but it looks to complicated for me !!! .....

HELP PLEASE because just today every thing was very OK !! Thanks a lot !

Xavi Barcelona SPAIN

'''Impossible to save new bookmarks & Impossible to find old Bookmarks''' I see the files '''.jsoon''' but it is impossible to Restore. The message is:Unable to process the backup file. I tried to create a New Profile but it looks to complicated for me !!! ..... HELP PLEASE because just today every thing was very OK !! Thanks a lot ! Xavi Barcelona SPAIN

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