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Images can be uploaded on a web page with other browsers but not Firefox or Aurora, last update to firefox and aurora caused the problem, why??? and can it be corrected.??

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  • 3 have this problem
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  • Last reply by Cheng Wang

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I was in the Monroe County Clerk's Office of New York Website. There you can download images of deeds and mortgages, et al, to view. Everything was working fine, with both Firefox and Aurora, until the last update or two. Then the pages would only come up as some unreadable language and then disappear. You can still view the pages with IE and Google, so it is not the fault of the website. Please let me know if this can be fixed because your browsers work the fastest and I prefer to use them, but I won't be able to if this problem can't be corrected. Thank you

I was in the Monroe County Clerk's Office of New York Website. There you can download images of deeds and mortgages, et al, to view. Everything was working fine, with both Firefox and Aurora, until the last update or two. Then the pages would only come up as some unreadable language and then disappear. You can still view the pages with IE and Google, so it is not the fault of the website. Please let me know if this can be fixed because your browsers work the fastest and I prefer to use them, but I won't be able to if this problem can't be corrected. Thank you

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Are you having problems uploading (selecting images/documents on your computer and sending them to the site) or downloading (viewing things on the site)?