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Error - Video not found - when clicking on url in email

  • 2 replies
  • 24 have this problem
  • 1 view
  • Last reply by BOB58FV

BOB58FV
BOB58FV
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I clicked on a URL in an email which opened a new window in which I should be able to view a video. The page indicates no video found. Doing the same in a different browser, other than Firefox, I am able to view the video. Am I missing an Add On, or is there something else needed? Thanks, Bob

I clicked on a URL in an email which opened a new window in which I should be able to view a video. The page indicates no video found. Doing the same in a different browser, other than Firefox, I am able to view the video. Am I missing an Add On, or is there something else needed? Thanks, Bob

Chosen solution

You are using an outdated version of Firefox.please upgrade your browser to Firefox 10 and check

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All Replies (2)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
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Chosen Solution

You are using an outdated version of Firefox.please upgrade your browser to Firefox 10 and check

BOB58FV
BOB58FV Question owner
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Thanks for your help. I am a new Firefox user and I am in the process of learning to use. it. After upgrading to version 10 I found the Adobe plug-in needed. Thanks Again. Bob