Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 2 replies
  • 2 have this problem
  • 6 views
  • Last reply by cor-el

yummysinsemilla
yummysinsemilla
more options

Every time I go to the History tab, my Firefox (10.0.1, just updated today) will crash. It actually happened before when I got on gmail to check my email, the first time.

I turned off ALL my addons (safe mode) and Firefox still crashes when I hover over, or click the History in the file menu. I even deleted the history, thinking there was an error in one of the files or titles or whatever. Nothing, still crashes.

Every time I go to the History tab, my Firefox (10.0.1, just updated today) will crash. It actually happened before when I got on gmail to check my email, the first time. I turned off ALL my addons (safe mode) and Firefox still crashes when I hover over, or click the History in the file menu. I even deleted the history, thinking there was an error in one of the files or titles or whatever. Nothing, still crashes.

All Replies (2)

Vivek
Vivek
more options

Hi,

You can also try deleting the places.sqlite file in the Firefox Profile Folder. You can also open the profile folder via Firefox Tools (Alt + T) > Troubleshooting Information > Open Containing Folder and exit Firefox. The places.sqlite file holds both history and bookmarks data. Please also see Bookmarks Backup

Firefox Profile Files

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See also: