Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Everytime i watch a video online the flash player crashs ALL the time randomly

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by Matt_G

more options

This first started happening a few months ago around December but it stopped after awhile(i assumed it was fixed during the upgrade along with the random crashing)but now recently its happening again and its worse than before. When i pause a video and when i would come back the video would be a blank white page with a grey exclamation point in the center of a grey a circle and also sometimes if i try to go full screen all i get is a blank black screen with audio only.

This first started happening a few months ago around December but it stopped after awhile(i assumed it was fixed during the upgrade along with the random crashing)but now recently its happening again and its worse than before. When i pause a video and when i would come back the video would be a blank white page with a grey exclamation point in the center of a grey a circle and also sometimes if i try to go full screen all i get is a blank black screen with audio only.

All Replies (1)

more options

Hi SammiexShikari,

Have you looked at our Flash plugin troubleshooting section? There is a lot of useful information in there that should help you get to the bottom of your issue.

Hopefully this helps!