Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How do I change my user name & password to be remembered in Comcast email?

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by VitaliyG

dougbrown3
dougbrown3
more options

A few weeks ago, I had to reset my user name & password for my Comcast email. However, whenever I log in, it brings up my old user name & password. I have changed it many times to the new user name & password - but every time I log in - it shows the old user name/password. I called Comcast and tech walked me through clearing the recent history to see if that would clear it. It didn't. Even though I put in the correct username & password & click remember - it always brings up the old info. How can I correct this?

A few weeks ago, I had to reset my user name & password for my Comcast email. However, whenever I log in, it brings up my old user name & password. I have changed it many times to the new user name & password - but every time I log in - it shows the old user name/password. I called Comcast and tech walked me through clearing the recent history to see if that would clear it. It didn't. Even though I put in the correct username & password & click remember - it always brings up the old info. How can I correct this?

All Replies (1)

VitaliyG
VitaliyG
more options

You have to clear saved password for this page:

  1. Open you login page (where you have to enter username and password).
  2. Right click on page and select Page Info form context menu.
  3. On last tab (Security) there is View saved passwords button, click it and delete all saved passwords for this page.
  4. Also clear all related cookies (just in case) there is button for this next to first one.

Modified by VitaliyG