Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Quicktime Plugin crashes and Window size not correct when running a course from an LMS (Coursemill)

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by Donnie

more options

I am trying to run a course from an LMS (Coursemill) and a couple issues are occurring.

First, the quicktime plugin crashes, therefore the mp3 sound of the course does not play. When I reload the page, I get an "Unable to find API adapter" error message and the page won't load.

Also, the predetermined window size does not work properly and I end up with vertical and horizontal scroll bars which I do not want.

These issues are of high importance and need a solution ASAP. Please contact me.

I am trying to run a course from an LMS (Coursemill) and a couple issues are occurring. First, the quicktime plugin crashes, therefore the mp3 sound of the course does not play. When I reload the page, I get an "Unable to find API adapter" error message and the page won't load. Also, the predetermined window size does not work properly and I end up with vertical and horizontal scroll bars which I do not want. These issues are of high importance and need a solution ASAP. Please contact me.

All Replies (1)

more options

If you haven't already visited the using QuickTime Plugin with Firefox KB article, I would recommend you first start there. If your problem still persists & no solution is found after referencing it just reply back to this response & we will go another route.

See:

Use the QuickTime plugin to play audio and video