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I can't open my email messages when I click on them. I can in IE though. PLEASE TELL ME HOW TO FIX! Thanx

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  • 22 have this problem
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  • Last reply by philipp

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I can click on an email message using IE and it will open with no problem. I prefer to use Firefox....at least I used to. I would like to still use it but when I click on my email message and try and open it so I can read the message, it just goes back to the same spot, my inbox. Please help

I can click on an email message using IE and it will open with no problem. I prefer to use Firefox....at least I used to. I would like to still use it but when I click on my email message and try and open it so I can read the message, it just goes back to the same spot, my inbox. Please help

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please go though the steps provided in this article: Websites look wrong or appear differently than they should