Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I cannot reset my Sync password

  • 2 replies
  • 2 have this problem
  • 5 views
  • Last reply by Hasan

susube
susube
more options

I don't remember my password. I submit the request to reset the password and Sync sends me the link to reset the password. Every time I enter a new password and confirm it (seven times now), I get an error that the code is invalid and I have to request a new password all over again. Why are all my attempts at resetting the password failing?

I don't remember my password. I submit the request to reset the password and Sync sends me the link to reset the password. Every time I enter a new password and confirm it (seven times now), I get an error that the code is invalid and I have to request a new password all over again. Why are all my attempts at resetting the password failing?

All Replies (2)

Himanshu Garg
Himanshu Garg
more options

Post a screenshot where it shows password fails.

Hasan
Hasan
more options

Perform the suggestions mentioned in the following articles:

Check and tell if its working.