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google on firefox thinks i have a cookie problem & won't start gmail; IE has no problem with this; I have followed firefox google help instructions, no good

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  • Last reply by philipp

jazzball
jazzball
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I can't start gmail in firefox - told that my browser cookie settings are off-kilter. All other browsing works. I can use gmail in Internet Explorer but all my settings are in firefox. I don't want to clear all cookies & history. What to do?

I can't start gmail in firefox - told that my browser cookie settings are off-kilter. All other browsing works. I can use gmail in Internet Explorer but all my settings are in firefox. I don't want to clear all cookies & history. What to do?

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cor-el
cor-el
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  • Top 10 Contributor
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You can try to clear only the Google cookies.

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
philipp
philipp
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you can also selectively clear the history for google.com - refer to Websites say cookies are blocked - Unblock them

also make sure that google has permissions to set cookies in your firefox and you use no 3rd party extensions that might override this behaviour. when on a google, right-click on the page and then go to "view page info" & "permissions" tab. in there make sure that cookies are allowed at least for the current session.