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Some websites, like Amazon and Shutterstock became garbled after I updated Java.

  • 2 replies
  • 3 have this problem
  • 1 view
  • Last reply by cor-el

toadberry
toadberry
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Some websites, like Amazon and Shutterstock show up completely garbled. I suspect problems with Javascript, and I'm pretty sure the issue started after I updated Java. I did all the troubleshooting tips listed on this site, and none helped. I booted Firefox without extensions and the problem prevailed. I don't know what else to do.

Mac OS 10.6.8, Java up to date, Firefox 12.0

Some websites, like Amazon and Shutterstock show up completely garbled. I suspect problems with Javascript, and I'm pretty sure the issue started after I updated Java. I did all the troubleshooting tips listed on this site, and none helped. I booted Firefox without extensions and the problem prevailed. I don't know what else to do. Mac OS 10.6.8, Java up to date, Firefox 12.0

All Replies (2)

philipp
philipp
  • Moderator
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hello, can you try to clear cache, cookies & history for the affected sites as it is described here: https://support.mozilla.org/en-US/kb/Websites%20say%20cookies%20are%20blo...

in case this doesn't resolve the issue, also go through the other troubleshooting steps of Websites look wrong or appear differently than they should. thank you.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed the maximum file size (1 MB).