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While watching YouTube video, if I pause a movie the video stops like it should but the audio continues to play. I have tried reinstalling Flash with no help.

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  • Last reply by mohammedsat

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While watching YouTube video, if I pause a movie the video stops like it should but the audio continues to play. I have tried reinstalling Flash with no help. I am using Firefox 13.0 on Windows 7

While watching YouTube video, if I pause a movie the video stops like it should but the audio continues to play. I have tried reinstalling Flash with no help. I am using Firefox 13.0 on Windows 7

All Replies (3)

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edit please see my next post
This is a known problem. It may be solved for now by using the older version of FlashPlayer, which may be obtainable from their site.

I will look up and re-read further info and post back in a few minutes.

Modified by John99

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(If you are reading the email I suggest you follow the email link to https://support.mozilla.org/en-US/questions/929459#answer-341531 this information is formatted to be read on the website)

Sorry I can not give an immediate solution.

There seem to have been a few problems with Flashplayer recently. The sound problem was thought to have been solved, but has been around for a while.

  1. Please state what version of FlashPlayer you are currently using.
  2. then update to the current version, and confirm what version that is

As you have Win7 may I ask you to try using Internet Explorer and say whether or not that also suffers this problem?

Please also confirm which version of Firefox you are using?
(note a minor update could be released this week so are you on 13.0 )

  • To check the version navigate to about:support
    Key in about support into the Firefox address bar

Related thread Youtube, Netflix, and other sites continue playing audio after the tab is closed

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Version of Flash is 11.3.200.257 Version of Fox is 13.0.1

I.E. ver. 9 does work. All other Fox add on are up to date and current.