Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Since loading ver 13 the toolbar buttons are 3 times the size they were and now take up large amount of display. How do I reset them?

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

toolbar buttons are 3 times the height they need to be. How do I correct them. I tried to include a screen print to illustrate but it won't let me.

toolbar buttons are 3 times the height they need to be. How do I correct them. I tried to include a screen print to illustrate but it won't let me.

Chosen solution

You can't attach a screenshot to the first post that starts a thread, but you can do that in additional posts.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).


You can try to reset Firefox with a new profile.

Read this answer in context 👍 0

All Replies (3)

more options

Chosen Solution

You can't attach a screenshot to the first post that starts a thread, but you can do that in additional posts.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).


You can try to reset Firefox with a new profile.

more options

Tried all suggestions. Did not resolve problem. I will attach screen print this time. This image is of Firefox but the toolbars are the same height in Thunderbird.

more options

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If the new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:


If that didn't help then do a clean (re)install and delete the Firefox program folder (C:\Program Files\Mozilla Firefox\).

Download a fresh Firefox copy and save the file to the desktop.

Uninstall your current Firefox version, if possible.

  • Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.