Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

problem with you tube

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by AliceWyman

more options

firefox will not play youtube videos that have ads.

can not use att.com/speedtest either

firefox will not play youtube videos that have ads. can not use att.com/speedtest either

All Replies (1)

more options

If the problem is only with Flash content that has advertising, the problem could be ad-blocking software or a Firefox extension such as AdBlock Plus. Try turning off add-blocking or disabling Firefox extensions in Tools -> Add-ons Manager - Extensions, then restart Firefox to see if that solves the problem. See also:

For general problems with Flash content, see:

Post back if you need more help.