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Firefox 11 will not update on Mac OS

  • 6 replies
  • 2 have this problem
  • 3 views
  • Last reply by ideato

Grahamheathlands
Grahamheathlands
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Firefox asks to update on iMac OS Snow Leopard. If I click on the link it doesn't complete download. If I download 13.0.1 separately, it doesn't install.

Firefox asks to update on iMac OS Snow Leopard. If I click on the link it doesn't complete download. If I download 13.0.1 separately, it doesn't install.

Chosen solution

Drag the Firefox application to the Trash.

Read this answer in context 👍 0

All Replies (6)

ideato
ideato
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Try this:

1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html

2. Trash the current Firefox application to do a clean install.

3. Install the version that you have downloaded.

Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

see also: Installing Firefox on Mac


thank you

Grahamheathlands
Grahamheathlands Question owner
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How do I trash Firefox?

ideato
ideato
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Chosen Solution

Drag the Firefox application to the Trash.

ideato
ideato
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see also http://guides.macrumors.com/Trash

Grahamheathlands
Grahamheathlands Question owner
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Thanks, ideato. 13.0.1 now installed.

Modified by Grahamheathlands

ideato
ideato
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you are welcome Grahamheathlands