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Firefox crashes

  • 2 replies
  • 2 have this problem
  • 4 views
  • Last reply by RIck68

RIck68
RIck68
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Firefox crashes randomly. There seems to be no one thing that triggers it. It could crash on start up or in the middle of a page load. I have disabled everything in sight to no avail. This has been happening for the last several versions. The biggest problem is the fact that it won't send the crash report. I keep getting "Crash report submission failed: The certificate authority is invalid or incorrect" Any help would be appreciated. Rick

Firefox crashes randomly. There seems to be no one thing that triggers it. It could crash on start up or in the middle of a page load. I have disabled everything in sight to no avail. This has been happening for the last several versions. The biggest problem is the fact that it won't send the crash report. I keep getting "Crash report submission failed: The certificate authority is invalid or incorrect" Any help would be appreciated. Rick

All Replies (2)

Michael Verdi
Michael Verdi
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It sounds like you may have already tried starting in Safe Mode but it not, it's worth a shot - Diagnose Firefox issues using Troubleshoot Mode

Or you can try resetting Firefox - Refresh Firefox - reset add-ons and settings

RIck68
RIck68 Question owner
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Verdi, Already tried both. Thanks anyway.