Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I am having trouble connecting at McDonalds & other open sites. The system shows connected but the internal sign on screen fails to display. USING 7

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

mikebarbwilson
mikebarbwilson
more options

I open an HP at Mcdonalds. Firefox loads fine and the bar on the computer shows connected to the network. Firefox does not display the Mcdonalds sign in screen. after several reloads and attempts to connect the Mcdonalds sign on screen will finally display. After sign in everything works fine. I have most current version of FireFox . System is new and on Windows 7 Machine is an HP with i7 processor.

Same version on a thinkpad under XP works fine every time.

Thanks for any advice you can give

Mike Wilson

I open an HP at Mcdonalds. Firefox loads fine and the bar on the computer shows connected to the network. Firefox does not display the Mcdonalds sign in screen. after several reloads and attempts to connect the Mcdonalds sign on screen will finally display. After sign in everything works fine. I have most current version of FireFox . System is new and on Windows 7 Machine is an HP with i7 processor. Same version on a thinkpad under XP works fine every time. Thanks for any advice you can give Mike Wilson

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Is that with your own computer via a wireless connection or with a public computer?

If it is your own computer then your security software may be blocking data.

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

You can try to clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"