Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

somehow this thing called Clara is on my computer I thought I uninstalled it but it keeps coming back

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

more options

I was on Facebook and somehow something called Clara installed, I went to add/remove programs and uninstalled it. Thought it was gone and when I went to open up a new tab on my search bar at the end there it was Clara. I have done a search for it, and I can't see where it is on my computer and i want it gone

I was on Facebook and somehow something called Clara installed, I went to add/remove programs and uninstalled it. Thought it was gone and when I went to open up a new tab on my search bar at the end there it was Clara. I have done a search for it, and I can't see where it is on my computer and i want it gone

All Replies (2)

more options

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

more options

Do you mean Claro?