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Can't view wmv file to resize it when inserting file to our web page, but shows in IE 9; any suggestions?

tldry
tldry
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We use WebsThatWork software for our web page. I upload wmv files to a page so when it's viewed, a person can play the video. When I follow the steps to upload it, the wmv file "box" doesn't appear so I can resize it or even see if it's there or not.

We use WebsThatWork software for our web page. I upload wmv files to a page so when it's viewed, a person can play the video. When I follow the steps to upload it, the wmv file "box" doesn't appear so I can resize it or even see if it's there or not.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
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Please provide the URL of that website so wee can see the problem that you are describing.

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:


  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

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