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Firefox crashes randomly

therealatri
therealatri
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i have uninstalled all addons except for reddit enhancement suite, thumbnail zoom plus and lastpass. crash repost here http://crash-stats.mozilla.com/report/index/bp-738adb2a-6850-4b7a-8174-085442120922 it has been doing this for about a week now. i am running windows 8 pro, it is a legit copy i go tthrough my colleges dreamspark program.

i have uninstalled all addons except for reddit enhancement suite, thumbnail zoom plus and lastpass. crash repost here http://crash-stats.mozilla.com/report/index/bp-738adb2a-6850-4b7a-8174-085442120922 it has been doing this for about a week now. i am running windows 8 pro, it is a legit copy i go tthrough my colleges dreamspark program.

Chosen solution

hello therealatri, this is a known problem which is triggered by hardware acceleration and ati's catalyst driver 12.8 on windows 8. actually there should already be a block in place in firefox for those affected systems to use hardware acceleration, which might not have worked in your place... (could you go to firefox > help > troubleshooting information and copy the information that is shown in the graphics section and post it as a reply to this question)

you can manually disable hardware acceleration in firefox under options > advanced > general.

edit: apparently there is a fix in firefox 16 beta which allows blacklisting of the driver for hardware acceleration. you could also try this version: www.mozilla.org/firefox/beta

Read this answer in context 👍 2

All Replies (2)

philipp
philipp
  • Moderator
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Chosen Solution

hello therealatri, this is a known problem which is triggered by hardware acceleration and ati's catalyst driver 12.8 on windows 8. actually there should already be a block in place in firefox for those affected systems to use hardware acceleration, which might not have worked in your place... (could you go to firefox > help > troubleshooting information and copy the information that is shown in the graphics section and post it as a reply to this question)

you can manually disable hardware acceleration in firefox under options > advanced > general.

edit: apparently there is a fix in firefox 16 beta which allows blacklisting of the driver for hardware acceleration. you could also try this version: www.mozilla.org/firefox/beta

Modified by philipp

therealatri
therealatri Question owner
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thanks boss! disabled HWA and installed all my old addons. havent had any crashes since then. also havent noticed any difference in performance, is HWA really necessary?