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Firefox will no longer load maps from http://www.intellicast.com/National/Wind/WINDcast.aspx, all other maps from this site load easily.

tedgreen
tedgreen
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I have been looking at this web page (http://www.intellicast.com/National/Wind/WINDcast.aspx) for 2+ years every morning. Now the page loads, but the map doesn't appear. All other maps on this site work fine and the map appears if I use Explorer. I have cleared cookies, recent sites history and the cache, checked the block sites section, nothing helps .

Ted

I have been looking at this web page (http://www.intellicast.com/National/Wind/WINDcast.aspx) for 2+ years every morning. Now the page loads, but the map doesn't appear. All other maps on this site work fine and the map appears if I use Explorer. I have cleared cookies, recent sites history and the cache, checked the block sites section, nothing helps . Ted

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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They seem like regular images, not Flash animations. Have you tried the suggestions in this article: Fix problems that cause images to not show.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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The map area begins blank and it appears that a script is used to retrieve the image and slide it in from the right. Have you noticed any problems with JavaScript on any sites?

A standard diagnostic to bypass interference by extensions (and some custom settings) is to try Firefox's Safe Mode.

First, I recommend backing up your Firefox settings in case something goes wrong. See Back up and restore information in Firefox profiles. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)

Next, restart Firefox in Firefox's Safe Mode (Diagnose Firefox issues using Troubleshoot Mode) using

Help > Restart with Add-ons Disabled

In the dialog, click "Start in Safe Mode."

If the site works correctly, this points to one of your extensions or custom settings as the problem.

Any change?