Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My list of "Favories" bookmarks from Internet Explorer disappeared; I can't find them- "Import from IE" brings up an obsolete list of Favorites...how do I find

  • 3 replies
  • 3 have this problem
  • 15 views
  • Last reply by WilyCat

more options

I have tried every option under all of the "Help" articles in order to find my missing bookmarks ('Favorites') from IE, and nothing has worked. When I tried "Import from IE", it loaded a list of Favorites at least a year old. I cannot find the current bookmarks which are stored in the folder "From Internet Explorer". When I click on the bookmarks icon (star) in the upper right corner, the menu no longer displays the option to select "From Internet Explorer". The only thing I have not tried is the "Restore" option available in the library window under "Import and Backup": I don't know which of the files listed would be the correct one, and the instructions caution that whatever file(s) are chosen now will replace the earlier file. I don't want to accidentally erase all of my stored bookmarks (hundreds of them), and be left with only the bookmarks that I've saved just recently - I also don't want to end up with an outdated (old) set of Favorites.

I have tried every option under all of the "Help" articles in order to find my missing bookmarks ('Favorites') from IE, and nothing has worked. When I tried "Import from IE", it loaded a list of Favorites at least a year old. I cannot find the current bookmarks which are stored in the folder "From Internet Explorer". When I click on the bookmarks icon (star) in the upper right corner, the menu no longer displays the option to select "From Internet Explorer". The only thing I have not tried is the "Restore" option available in the library window under "Import and Backup": I don't know which of the files listed would be the correct one, and the instructions caution that whatever file(s) are chosen now will replace the earlier file. I don't want to accidentally erase all of my stored bookmarks (hundreds of them), and be left with only the bookmarks that I've saved just recently - I also don't want to end up with an outdated (old) set of Favorites.

Chosen solution

You can find the Import menu entry in the Bookmarks Manager (Library)

If you can't find the IE favorites in the folder ("From Internet Explorer") or have problems with importing the IE Favorites in Firefox then export the favorites in IE to an HTML file and import that file in the Firefox Bookmarks Manager.
That way you also preserve any sorting that you may have done in IE with the Favorites and the favorites won't end up in a "From Internet Explorer" folder, but will be appended at the end of the Bookmarks Menu folder.
If you do not have the menu bar in IE then right-click the toolbar at the top to enable the Menu Bar.

  • Export the favorites in IE to an HTML file (bookmarks.html): File > Import and Export
  • Import the HTML file in Firefox: Bookmarks > Show All Bookmarks > Import & Backup > Import HTML: From File

See "Import from another browser" and "Import from file":

Read this answer in context 👍 2

All Replies (3)

more options

Chosen Solution

You can find the Import menu entry in the Bookmarks Manager (Library)

If you can't find the IE favorites in the folder ("From Internet Explorer") or have problems with importing the IE Favorites in Firefox then export the favorites in IE to an HTML file and import that file in the Firefox Bookmarks Manager.
That way you also preserve any sorting that you may have done in IE with the Favorites and the favorites won't end up in a "From Internet Explorer" folder, but will be appended at the end of the Bookmarks Menu folder.
If you do not have the menu bar in IE then right-click the toolbar at the top to enable the Menu Bar.

  • Export the favorites in IE to an HTML file (bookmarks.html): File > Import and Export
  • Import the HTML file in Firefox: Bookmarks > Show All Bookmarks > Import & Backup > Import HTML: From File

See "Import from another browser" and "Import from file":

more options

For some reason Firefox kept importing an older version of my IE Favorites (from where I have no idea); but I exported the current IE Favs as a HTML file as you suggested, saved it, then imported from HTML file into Firefox...this worked. Thanks.

more options

for some reason i thought firefox would be a better browser than ie. however i can't even get my favorites transferred no matter how many times i follow the instructions -- all of them. goodbye firefox, it just didn't work out.