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Firefox won´t accept entered verification codes.

  • 4 replies
  • 2 have this problem
  • 7 views
  • Last reply by cor-el

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On some websites (eBay for example) you have to enter a verification code (to avoid spam messages) to be able to send email to a seller. When I do that in Firefox the website won´t accept my enter and asks me to enter the code (a new one) again. When I execute exactly the same procedure in Internet Explorer there are no such problems. (Firefox ver 16.02.4680. IE ver 8.0.6001.18702.) What shall I do to be able to use Firefox in the same way as IE? Best regards Rolf Bergquist

On some websites (eBay for example) you have to enter a verification code (to avoid spam messages) to be able to send email to a seller. When I do that in Firefox the website won´t accept my enter and asks me to enter the code (a new one) again. When I execute exactly the same procedure in Internet Explorer there are no such problems. (Firefox ver 16.02.4680. IE ver 8.0.6001.18702.) What shall I do to be able to use Firefox in the same way as IE? Best regards Rolf Bergquist

All Replies (4)

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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.

Also make sure that security software isn't blocking or changing such CAPTCHA images.

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The problem remains with Firefox in Safe Mode.

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I also have this problem. Is there a simple solution or is the fault with Firefox???

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Did You try Safe mode?

Also make sure that your security software (firewall, anti-virus) is blocking such content or is otherwise interfering.