Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firfox 17 disabled my Java, and told me to update to Java 7 Update 9 - now it does not work ("The plugin is disabled")

  • 2 replies
  • 3 have this problem
  • 1 view
  • Last reply by Jim

Jim
Jim
more options

When I go to the Java test page (http://java.com/en/download/testjava.jsp), it says the Plugin is disabled. The Manage Add-Ons page said it was Disabled after a reboot, but is enabled now. Chrome and IE both agree that I have Java 7 Update 9 installed, and the testjava page works just fine.

A couple of sites I use frequently have embedded Java apps, so I need to get this resolved.

When I go to the Java test page (http://java.com/en/download/testjava.jsp), it says the Plugin is disabled. The Manage Add-Ons page said it was Disabled after a reboot, but is enabled now. Chrome and IE both agree that I have Java 7 Update 9 installed, and the testjava page works just fine. A couple of sites I use frequently have embedded Java apps, so I need to get this resolved.

Chosen solution

Try to delete the pluginreg.dat file in the Firefox Profile Folder and maybe addons.sqlite as well to reset the plugin registry databases.

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder
Read this answer in context 👍 4

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Try to delete the pluginreg.dat file in the Firefox Profile Folder and maybe addons.sqlite as well to reset the plugin registry databases.

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder
Jim
Jim Question owner
more options

That seems to have fixed the problem! Now the javatest page works, as does the web site I need to get to! Thanks.