Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can't return to some pages.

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

Vadron
Vadron
more options

I have this problem where sometimes, when trying to use the Back button to return to pages that once would have given a 'do you want to resend data' message when I returned, nothing happens at all. I don't get a message and I'm not sent back to the page automatically. I have to go back and resend the data manually, which is a pain.

Does anyone know how to fix this?

I have this problem where sometimes, when trying to use the Back button to return to pages that once would have given a 'do you want to resend data' message when I returned, nothing happens at all. I don't get a message and I'm not sent back to the page automatically. I have to go back and resend the data manually, which is a pain. Does anyone know how to fix this?

Chosen solution

Are there other entries in the tab history menu that opens if you hold down the left mouse button on the Back toolbar button that you can go to?

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.
Read this answer in context 👍 1

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Are there other entries in the tab history menu that opens if you hold down the left mouse button on the Back toolbar button that you can go to?

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.
Vadron
Vadron Question owner
more options

Thanks, problem is fixed now! It was an extension. Funnily enough, it was an extension I didn't really want anymore anyway. Funny how these things turn out.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You're welcome.

Can you tell us which extension caused your problem?

It helps others with a similar problem who read this thread.