Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox freezes 17.01, but all of a sudden, in Youtube examble can not scrollata, click anything, or do anything else,

  • 2 replies
  • 8 have this problem
  • 2 views
  • Last reply by finitarry

more options

Cant use web pages like Youtube videos freezes, can not scroll, Firefox might crash, doesnt answer.

My operating system MS Windows 7 Home Premium, 64bit SP1

Intel Celeron CPU E3200 @ 2.40 Ghz, 6.0 GB RAM, NVidia GeForce GT 420

Cant use web pages like Youtube videos freezes, can not scroll, Firefox might crash, doesnt answer. My operating system MS Windows 7 Home Premium, 64bit SP1 Intel Celeron CPU E3200 @ 2.40 Ghz, 6.0 GB RAM, NVidia GeForce GT 420

All Replies (2)

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.
more options