Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How do I fix the overall slowness on Firefox?

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

LeahB
LeahB
more options

My laptop is brand new, I got it for Christmas. I installed Firefox, and it has been working perfectly for the past couple of weeks, and now all of a sudden, it has become incredible slow. My windows has been working fine (I have windows 7 by the way). This may be the result of me downloading something form a website (It was stupid of me, I know). I knew two solutions to the problem;

-One where I can fix the overall slowness of Firefox -One where I can fix the slowness caused by a downloaded file

Help is much appreciated, thank you.

My laptop is brand new, I got it for Christmas. I installed Firefox, and it has been working perfectly for the past couple of weeks, and now all of a sudden, it has become incredible slow. My windows has been working fine (I have windows 7 by the way). This may be the result of me downloading something form a website (It was stupid of me, I know). I knew two solutions to the problem; -One where I can fix the overall slowness of Firefox -One where I can fix the slowness caused by a downloaded file Help is much appreciated, thank you.

All Replies (2)

user633449
user633449
more options

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Another possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: