Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why can't i access or click on the menu options at the top of ANY web page? Also, Can't close a moddle window using the x in the upper right,?

  • 4 replies
  • 3 have this problem
  • 6 views
  • Last reply by bbachna

more options

Why can't i access or click on the menu options at the top of ANY web page? Also, Can't close a moddle window using the x in the upper right,?

Why can't i access or click on the menu options at the top of ANY web page? Also, Can't close a moddle window using the x in the upper right,?

All Replies (4)

more options

Problems with buttons and links at the top of the page not working can be caused by an extension like the Yahoo! Toolbar or a Babylon extension that extents too much downwards and covers the top part of the browser window and thus makes links and buttons in that part of the screen not clickable.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
more options

It was My Yahoo toolbar. Everything works fine now...thanks for the help

more options

You're welcome

more options

I don't have a yahoo toolbar; I don't use yahoo.

I had my AVG toolbar set to be hidden just in case that was the issue, but that didn't help either.

I'm forced to hit Ctrl-Alt-Del to exit any google web page. Now I have to work w/ IE, and I'm hating every minute of it! Can you help?

btw, I did uninstall FF and re-installed it from the mozilla site, but the problem persists.