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will not install it stop at you need permission it knows that i;m the current user i haveadmin rights and just close the program tried 3 times nothing

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  • Last reply by John99

blueies
blueies
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the copy i had would only open new tags rebootrd the system had no luck tried to reinstall no go closes at the permission page uninstalled and tried to install version 17 no go trying 19 still the same problem rebooting does not help there is no account call Administrator since i have those rights now what can do to get firefox up abd running IE is a pain since i;ve been using yours for ov a year thank fo any and all of your help

the copy i had would only open new tags rebootrd the system had no luck tried to reinstall no go closes at the permission page uninstalled and tried to install version 17 no go trying 19 still the same problem rebooting does not help there is no account call Administrator since i have those rights now what can do to get firefox up abd running IE is a pain since i;ve been using yours for ov a year thank fo any and all of your help

All Replies (1)

John99
John99
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You did not include Troubleshooting Information when you posted, but your User Agent string is displayed and is odd.

You probably have some malware|adware|toolbar installed that you may not be aware of.

Ask toolbar? string:

  • User Agent: Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; AskTbORJ/5.15.15.36191)

See

The easiest solution will be using Firefox Reset, which is available from the safe mode option, but please read the notes in the following article first, because you will loose extensions, open tabs, tab groups and some preferences & changes you have made. Make notes &/or bookmark things before resetting.