Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

my downloads for Ccleaner are blocked by security zone policy. How do I fix it?

  • 5 replies
  • 6 have this problem
  • 1 view
  • Last reply by ideato

more options

I just reset Firefox as my homepage search bar in the middle was not working. Now I get the message that my update download for Ccleaner is "blocked by Security Zone policy". How do I fix this? Firefox 19.0 on Gateway laptop running Vista.

I just reset Firefox as my homepage search bar in the middle was not working. Now I get the message that my update download for Ccleaner is "blocked by Security Zone policy". How do I fix this? Firefox 19.0 on Gateway laptop running Vista.

All Replies (5)

more options

Can you give a screenshot of the error message?

more options
more options

I don't know how to get screen shots. The message I get is on the download window and It reads : ccsetup328.exe This download has been blocked by Your Security Zone Policy----piriform.com. I tried the other mirrors but same result excepting the site address.

more options

I tried the links ideato sent me. Although the settings have changed as recommended in the items. My problem is still not solved.

more options

A not permanent solution is to go to about:config find(or copied and paste from there) browser.download.manager.scanWhenDone and double-click on it to make it False.

what is your security software ?

Modified by ideato