Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox Sync. Setup complete message keeps apearing whenever I open firefox!

  • 3 replies
  • 1 has this problem
  • 7 views
  • Last reply by cor-el

picklgreen
picklgreen
more options

Firefox Sync. Whenever I open firefox or press the home button I get the setup complete screen! Why is this happening??? I have 6 computers I have setup sync on and this is happening on all of these computers. Sync seems to be working but I keep getting this annoying window opening on me.

Firefox Sync. Whenever I open firefox or press the home button I get the setup complete screen! Why is this happening??? I have 6 computers I have setup sync on and this is happening on all of these computers. Sync seems to be working but I keep getting this annoying window opening on me.

All Replies (3)

philipp
philipp
  • Moderator
more options

hello, please check under firefox > options > general that your desired homepage is set there.

How to set the home page

picklgreen
picklgreen Question owner
more options

It opens TWO tabs. My normal homepage and than the setup complete page. Look at the image. It does this every single time I open firefox or press the home button! I do know there was a problem with the sync servers earlier in the week so Im wondering if they are still broken.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check for problems with preferences and try to rename or delete the prefs.js file and possible numbered prefs-##.js files and a possible user.js file to reset all prefs to the default values.