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Firefox and Internet Explorer crashes on startup

  • 2 replies
  • 5 have this problem
  • 1 view
  • Last reply by HssCobra

HssCobra
HssCobra
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Firefox and Internet Explorer both crash at startup. I have tried resetting Firefox but it still crashes. I click on the details box and nothing happens. They will both work fine when I boot up Windows in safe mode.

bp-564f7898-b699-45de-83c6-5c8912130324

Firefox and Internet Explorer both crash at startup. I have tried resetting Firefox but it still crashes. I click on the details box and nothing happens. They will both work fine when I boot up Windows in safe mode. bp-564f7898-b699-45de-83c6-5c8912130324

Chosen solution

Try to disable hardware acceleration in Firefox.

Try to update the graphic display driver.

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All Replies (2)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
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Chosen Solution

Try to disable hardware acceleration in Firefox.

Try to update the graphic display driver.

HssCobra
HssCobra Question owner
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Disabling hardware acceleration worked for Firefox, now I just have a problem with Internet Explorer.