Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How do I get MOV files to display and play?

  • 2 replies
  • 3 have this problem
  • 14 views
  • Last reply by bobneuw

bobneuw
bobneuw
more options

I'm running FF 21.0 on a MacBook. The action in my Preferences > Applications is "Use QuickTime Plug-in 7.6.6 (in Firefox).

When I go to www.BluestoneMojo.com/videos.html and click on any of the video links, the MOV file does not display on the target page. Because the file doesn't display, I can't play the video. When I use either Chrome or Safari, the files display and play. So the problem seems to be with FF.

I'm running FF 21.0 on a MacBook. The action in my Preferences > Applications is "Use QuickTime Plug-in 7.6.6 (in Firefox). When I go to www.BluestoneMojo.com/videos.html and click on any of the video links, the MOV file does not display on the target page. Because the file doesn't display, I can't play the video. When I use either Chrome or Safari, the files display and play. So the problem seems to be with FF.

Modified by bobneuw

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Your System Details List shows the QuickTime plugin.

Do you see an enabled QuickTime plugin on the about:plugins page with a video/quicktime content type?

See also:

bobneuw
bobneuw Question owner
more options

Thanks for your reply. Sorry to be so slow in responding. Yes, the QuickTime plugin shows up as enabled on the about:plugins page.