Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

about:config shows an empty page

  • 3 replies
  • 3 have this problem
  • 5 views
  • Last reply by cor-el

jhimmane
jhimmane
more options

When I enter about:config into the adress box I get only an empty page. The about:config works normally on safe mode.

I have tried to check all boxes in the safe mode window, this did not help. I even manually disabled all add-ons and plugins, but this didn't help either.

Any ideas what to do?

When I enter about:config into the adress box I get only an empty page. The about:config works normally on safe mode. I have tried to check all boxes in the safe mode window, this did not help. I even manually disabled all add-ons and plugins, but this didn't help either. Any ideas what to do?

All Replies (3)

user633449
user633449
more options

Please update to a Recent version of Firefox, either the latest version of Firefox ESR or Firefox 21

Amit Kumar Thakur
Amit Kumar Thakur
  • Locale Leader
more options

to update see: Update Firefox to the latest version

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to disable hardware acceleration in Firefox.

In Firefox Safe mode these changes are effective:

  • all extensions are disabled
  • the default theme is used (no persona)
  • userChrome.css and userContent.css are ignored
  • the default toolbar layout is used (localstore-safe.rdf)
  • the Javascript JIT compiler is disabled
  • hardware acceleration is disabled
  • plugins are not affected
  • preferences are not affected