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My java applet doesn't show up in Firefox

  • 2 replies
  • 25 have this problem
  • 15 views
  • Last reply by FinePrint

FinePrint
FinePrint
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We have a new Mac running OSX 10.8.4 and installed with Firefox 21.0 and Java 7 update 25. The web applet/plugin doesn't show up in Firefox, if we go to java.com and do the tests it just comes back 'We are unable to verify if Java is currently installed and enabled in your browser'

The same test in Safari comes back fine and shows Java 7 Update 25 installed and working.

The plugin does not show at all in Firefox add-ons. Browser functionality is enabled in the main Java control panel.

We have completely removed and reinstalled both Firefox and Java.

Thanks

We have a new Mac running OSX 10.8.4 and installed with Firefox 21.0 and Java 7 update 25. The web applet/plugin doesn't show up in Firefox, if we go to java.com and do the tests it just comes back 'We are unable to verify if Java is currently installed and enabled in your browser' The same test in Safari comes back fine and shows Java 7 Update 25 installed and working. The plugin does not show at all in Firefox add-ons. Browser functionality is enabled in the main Java control panel. We have completely removed and reinstalled both Firefox and Java. Thanks

All Replies (2)

Joshua Smith
Joshua Smith
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Hello,

Firefox automatically blocks Java for your security. You can read more about the reasons for this, and how to unblock it in How to allow Java on trusted sites

FinePrint
FinePrint Question owner
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Hi iNerd

Thanks for the link but neither of the two options that are discussed are presented to the user. Instead the user just gets the message 'We are unable to verify if Java is currently installed and enabled in your browser'. I know it is installed and enabled for general browser use as it all works fine in Safari. We would obviously just use Safari except the key site the user needs to link to works better with Firefox.