Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

how do you restart firefox when it stops working

  • 1 reply
  • 1 has this problem
  • 9 views
  • Last reply by cor-el

more options

i had just installed fire fox for window 7 home edition it started out fast but then it has turned into a nightmare i have to wait 5 minutes to even get to my home page help

i had just installed fire fox for window 7 home edition it started out fast but then it has turned into a nightmare i have to wait 5 minutes to even get to my home page help

All Replies (1)

more options

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:


Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.