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Form and search history is disabled- can you tell me why this is and give me some simple steps to fixing it?I've tried reading forums and support to no avail :(

  • 2 replies
  • 22 have this problem
  • 2 views
  • Last reply by cor-el

SarahMJones
SarahMJones
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For some reason, when I try and click on form and search history under the clear history tab it's greyed out (all of the other options for clearing history are available)

I don't seem to be able to find any answers to WHY this is (which I would like to know) and also I've tried to follow instructions (factory reset firefox, restart computer etc) but for some reason it doesn't make any difference and I really don't know what to do. I'm not particularly tech savvy so any help would be really really appreciated

For some reason, when I try and click on form and search history under the clear history tab it's greyed out (all of the other options for clearing history are available) I don't seem to be able to find any answers to WHY this is (which I would like to know) and also I've tried to follow instructions (factory reset firefox, restart computer etc) but for some reason it doesn't make any difference and I really don't know what to do. I'm not particularly tech savvy so any help would be really really appreciated

All Replies (2)

kobe
kobe
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Can you make a new profile?

If the new profile works, you can transfer some files from the old one to the new one.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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This happens if there is no form history to clear (you probably already cleared it).

Is saving form history enabled?

Firefox won't save new form data if you are in Private Browsing mode.