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IBM Systems Director link to HMC does not open

mikosrt
mikosrt
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I use IBM Systems Director. When I find a VM on Systems Director and click on the link for the VM, a new window should open to another application called Hardware Management Console. The window does not open, I only see the screen blink once. Pop up blocker disable does not help. This used to work on older versions of firefox and it currently works on IE 9. I do not receive any error messages.

Thanks

I use IBM Systems Director. When I find a VM on Systems Director and click on the link for the VM, a new window should open to another application called Hardware Management Console. The window does not open, I only see the screen blink once. Pop up blocker disable does not help. This used to work on older versions of firefox and it currently works on IE 9. I do not receive any error messages. Thanks

All Replies (4)

SHASHANK ROY
SHASHANK ROY
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Hi,

Leave feedback for Firefox developers, you can go to the Firefox Help menu and select Submit Feedback... or use this link. (You'll need to be on the latest version of Firefox to submit feedback). Your feedback gets collected at http://input.mozilla.org/, where a team of people read it and gather data about the most common issues.

We will get back to you !

Report if this helped ! Thanks!

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Any idea around what version of Firefox it stopped working? When I search around a bit, I see references to Firefox 3.6 vs. Firefox 4 which is pretty old news now...

mikosrt
mikosrt Question owner
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Thank you for your reply. I'm not sure at what version it stopped working, but I know it worked on the latest version available in March of 2013.

Thanks Luis

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Hi mikosrt, these releases were current in March 2013:

  • General releases
    • 19.0 before March 7th
    • 19.0.1 released March 7th
    • 19.0.2 released March 8th
  • Enterprise releases
    • 17.0.3esr before March 7th
    • 17.0.4esr from March 7th forward

A lot has changed since Firefox 19, so it may be difficult to pin down the issue. If you need to run this application in Firefox 19, you could use the unofficial "portable" release. This installs to a single folder independent of your main Firefox. However, you generally can't run both at the same time.

You can download portable releases from SourceForge for testing to find the latest one that works:

Firefox 19.0.2: http://sourceforge.net/projects/portableapps/files/Mozilla%20Firefox%2C%20Portable%20Ed./Mozilla%20Firefox%2C%20Portable%20Edition%2019.0.2/

Firefox 20.0.1: http://sourceforge.net/projects/portableapps/files/Mozilla%20Firefox%2C%20Portable%20Ed./Mozilla%20Firefox%2C%20Portable%20Edition%2020.0.1/

Firefox 21.0: http://sourceforge.net/projects/portableapps/files/Mozilla%20Firefox%2C%20Portable%20Ed./Mozilla%20Firefox%2C%20Portable%20Edition%2021.0/

Firefox 22.0: http://sourceforge.net/projects/portableapps/files/Mozilla%20Firefox%2C%20Portable%20Ed./Mozilla%20Firefox%2C%20Portable%20Edition%2022.0/

Firefox 23.0.1: http://sourceforge.net/projects/portableapps/files/Mozilla%20Firefox%2C%20Portable%20Ed./Mozilla%20Firefox%2C%20Portable%20Edition%2023.0.1/