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Firefox memory usage grows up to 1Gb of RAM

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  • Last reply by venis

venis
venis
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Firefox memory usage grows up to 1Gb of RAM

I am a Global Administrator for my education's Microsoft Office 365 account.

I am writing to ask for help. Some Microsoft Office 365 users reported problems. If they login to the mailboxes with firefox, Firefox memory usage grows up to 1Gb of RAM.

Any help will be greatly appreciated! Best Regards, István Venczel

Firefox memory usage grows up to 1Gb of RAM I am a Global Administrator for my education's Microsoft Office 365 account. I am writing to ask for help. Some Microsoft Office 365 users reported problems. If they login to the mailboxes with firefox, Firefox memory usage grows up to 1Gb of RAM. Any help will be greatly appreciated! Best Regards, István Venczel

All Replies (2)

philipp
philipp
  • Moderator
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hello, the first thing that should be tested is if the exorbitant memory usage is also present while firefox is running in safemode, since most of the time such issues are caused by external addons...

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

venis
venis Question owner
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Hello, thank you your answer I tested firefox safe mode.Unfortunately do not solves my problem. Other suggestion?