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Yahoo home page wont load properlu shows outline in words in single file .how acan i change this?

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  • Last reply by Anush A

Shimmy
Shimmy
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I had a virus and firefox was infected, as was most of my programs. I uninstalled firefox and ran some clean up programs and downloaded and installed firefox. . I chose yahoo for my home page and changed from mozilla to yahoo using the tools menu. Yahoo will not load as the full website, just a list of words that outline the site, showing headlines etc. How can I get yahoo to load correctly? I have no problem getting yahoo on IE, but I prefer firefox and I am lost without it. Are you able to assist me with this problem? Should I download the 22 version as I see I have 21 installed.

I had a virus and firefox was infected, as was most of my programs. I uninstalled firefox and ran some clean up programs and downloaded and installed firefox. . I chose yahoo for my home page and changed from mozilla to yahoo using the tools menu. Yahoo will not load as the full website, just a list of words that outline the site, showing headlines etc. How can I get yahoo to load correctly? I have no problem getting yahoo on IE, but I prefer firefox and I am lost without it. Are you able to assist me with this problem? Should I download the 22 version as I see I have 21 installed.

All Replies (1)

Anush A
Anush A
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You are using firefox 21, first i would like to request you to upgrade to FF 24, make a clean install instead of Upgrade Certain Firefox problems can be solved by performing a Clean reinstall. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:

Note: You might want to print these steps or view them in another browser.

  1. Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
  2. After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
  3. Delete the Firefox installation folder, which is located in one of these locations, by default:
    • Windows:
      • C:\Program Files\Mozilla Firefox
      • C:\Program Files (x86)\Mozilla Firefox
    • Mac: Delete Firefox from the Applications folder.
    • Linux: If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
  4. Now, go ahead and reinstall Firefox:
    1. Double-click the downloaded installation file and go through the steps of the installation wizard.
    2. Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.

Please report back to see if this helped you!

Thank you.