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downloading csv file does not ask for where to store file

  • 2 replies
  • 2 have this problem
  • 3 views
  • Last reply by Astridr

Astridr
Astridr
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Firefox is set to "Always ask me where to save files".

I have a WebService from which to download a download.csv file via a POST request (must be a POST request and not a GET request due to data issues). I'm using jquery.fileDownload.js in the Website to achieve this. When pressing the download button, the screen 'Opening download.csv' opens with the option 'Save File' preset. After pressing OK, an explorer window should occur to be able to choose the file location. But it is NOT shown. Instead nothing more happens.

What could be the problem? P.S.: in other browsers it works fine.

Firefox is set to "Always ask me where to save files". I have a WebService from which to download a download.csv file via a POST request (must be a POST request and not a GET request due to data issues). I'm using jquery.fileDownload.js in the Website to achieve this. When pressing the download button, the screen 'Opening download.csv' opens with the option 'Save File' preset. After pressing OK, an explorer window should occur to be able to choose the file location. But it is NOT shown. Instead nothing more happens. What could be the problem? P.S.: in other browsers it works fine.

Chosen solution

Hello gnittala,

thanks for your response. 1. MIME type is set correctly. 2. When using this config, the file is downloaded correctly.

Now I found out, what was the problem: the jquery.fileDownload.js plugin was deleting the internally used iframe too early, so that the explorer window could not be displayed. Keeping the iframe longer (at least until explorer window is shown, or easier reuse it in next download call) solves the problem.

Astridr

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All Replies (2)

gnittala
gnittala
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Hello,

Can you please check the following 1. The MIME type of the CSV file being pushed from the webservice 2. If you have set FF preferences to always download the CSV file to a specific location (Firefox -> Preferences -> General -> Downloads)

Once we are sure that the file is indeed getting downloaded, then the next step would be to enable the user to get the prompt for the location to save the file in.

Thank you

Astridr
Astridr Question owner
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Chosen Solution

Hello gnittala,

thanks for your response. 1. MIME type is set correctly. 2. When using this config, the file is downloaded correctly.

Now I found out, what was the problem: the jquery.fileDownload.js plugin was deleting the internally used iframe too early, so that the explorer window could not be displayed. Keeping the iframe longer (at least until explorer window is shown, or easier reuse it in next download call) solves the problem.

Astridr