why do I keep getting asked if I want to save gpt.js?
Every time I use firefox I getting a dialog box saying "You have chosen to open: gpt.js which is jscript file from http://www.googletagservices.com Would you like to save this file?" I have not chosen to open any such file and I don't want to save a file I don't recognise. Also the box doesn't disappear when I click on cancel. I usually have to click on cancel about 10-15 times before it goes. It is getting rather annoying. Please can someone tell me how to stop this dialog box appearing? I have tried resetting firefox to its default but this hasn't worked.
All Replies (4)
Normally pages that use that Google service retrieve the script transparently in the background without bothering you. And hopefully so it shall be again.
As a starting point, let's treat it like we would any website that isn't rendering correctly. When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Clear Firefox's cache using:
orange Firefox button (or Tools menu) > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now"
If you have a large hard drive, this might take a few minutes.
(2) Remove the site's cookies (save any pending work first). While viewing a page on http://www.googletagservices.com/ (the error page is okay), try either:
- right-click and choose View Page Info > Security > "View Cookies"
- Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
In the dialog that opens, you can remove the site's cookies individually.
Then try the page that was giving you problems. Does it behave any better?
Plan B would be to block the site using a method such as:
(1) Using a Firefox extension. Examples (I have not tested these myself):
- BlockSite: https://addons.mozilla.org/en-us/firefox/addon/blocksite/
- BlockSite Plus: https://addons.mozilla.org/firefox/addon/blocksiteplus/
- LeechBlock: https://addons.mozilla.org/en-us/firefox/addon/leechblock/
(2) Using an external filter. Example:
- BlueCoat K9 Web Protection: http://www1.k9webprotection.com/ (probably overkill for just one site)
(3) Using the Windows hosts file.
Many thanks for your help. This seems to have fixed the problem. Rick