Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

CAN'T GET "REDPLUM COUPON PRINTER" TO WORK AFTER UPDATING TO JAVA 7 UPDATE 51

DJDOLLARROB
DJDOLLARROB
more options

RECENTLY UPDATED TO JAVA 7 UPDATE 51, CAN'T GET "REDPLUM COUPON PRINTER" TO WORK. VALASSIS COMMUNICATIONS, INC. IF YOU CLICK RUN ON THE PROGRAM, DOESN'T DO ANYTHING. WORKED FINE BEFORE UPDATE. DOESN'T WORK WITH INTERNET EXPLORER EITHER. I USE NORTON ANTIVIRUS. DOWNLOADED JAVA MORE THAN ONCE, SAME PROBLEM. EVEN DOWNLOADED WITH ANTIVIRUS OFF, SAME RESULTS. PLEASE HELP.

RECENTLY UPDATED TO JAVA 7 UPDATE 51, CAN'T GET "REDPLUM COUPON PRINTER" TO WORK. VALASSIS COMMUNICATIONS, INC. IF YOU CLICK RUN ON THE PROGRAM, DOESN'T DO ANYTHING. WORKED FINE BEFORE UPDATE. DOESN'T WORK WITH INTERNET EXPLORER EITHER. I USE NORTON ANTIVIRUS. DOWNLOADED JAVA MORE THAN ONCE, SAME PROBLEM. EVEN DOWNLOADED WITH ANTIVIRUS OFF, SAME RESULTS. PLEASE HELP.

Chosen solution

The CAPS LOCK key also seems to have gotten stuck on.*

Update 51 ratcheted up the security on Java applets, so that unsigned applets that used to generate a warning are now completely blocked. Please see the following documentation from Oracle on your options:

* Just a joke-y way of noting that on the web, writing in all caps is considered shouting. Please don't shout at the volunteers.

Read this answer in context 👍 1

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Chosen Solution

The CAPS LOCK key also seems to have gotten stuck on.*

Update 51 ratcheted up the security on Java applets, so that unsigned applets that used to generate a warning are now completely blocked. Please see the following documentation from Oracle on your options:

* Just a joke-y way of noting that on the web, writing in all caps is considered shouting. Please don't shout at the volunteers.