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Nightly keeps crashing recently

  • 1 reply
  • 3 have this problem
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  • Last reply by cor-el

keith2c32
keith2c32
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For the last week Nightly has been crashing at the most inopportune times, have uninstalled and reinstalled, kept everything up to date, clear history after all use, crash reports are sent and nothing is working?????????????? What is the problem? 

OS is Windows 8.1 Pro 64 bit all is good on my side.
For the last week Nightly has been crashing at the most inopportune times, have uninstalled and reinstalled, kept everything up to date, clear history after all use, crash reports are sent and nothing is working?????????????? What is the problem? OS is Windows 8.1 Pro 64 bit all is good on my side.

All Replies (1)

cor-el
cor-el
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  • Top 10 Contributor
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If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information".

See:

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem.