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Firefox does not work with the USPS self ship web site. Will not allow printing of postage lables. Please fix.

Junkbondman
Junkbondman
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after I input all information, the select a service section does not operate properly and I cannot print a shipping lable.


Select a service type. THIS IS WHERE THE WEB SITE FAILS TO WORK PROPERLY

Choose a Service Type Package Type Scheduled Delivery Shipping Price Enter package details to view service options.

after I input all information, the select a service section does not operate properly and I cannot print a shipping lable. Select a service type. THIS IS WHERE THE WEB SITE FAILS TO WORK PROPERLY Choose a Service Type Package Type Scheduled Delivery Shipping Price Enter package details to view service options.

Chosen solution

Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

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All Replies (1)

iamjayakumars
iamjayakumars
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Chosen Solution

Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.