When I click on the firefox logo to open, Ominent comes up on my computer screen....Not Firefox. Why?
Application Basics
------------------
Name: Firefox
Version: 27.0
User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:27.0) Gecko/20100101 Firefox/27.0
Crash Reports for the Last 3 Days
---------------------------------
All Crash Reports
Extensions
----------
Name: AVG SafeGuard toolbar
Version: 17.3.1.91
Enabled: false
ID: avg@toolbar
Name: Norton Toolbar
Version: 2013.4.5.2
Enabled: false
ID: {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}
Name: Norton Vulnerability Protection
Version: 12.0.5.3 - 1
Enabled: false
ID: {BBDA0591-3099-440a-AA10-41764D9DB4DB}
Important Modified Preferences
------------------------------
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.disk.smart_size_cached_value: 358400
browser.places.smartBookmarksVersion: 4
browser.sessionstore.upgradeBackup.latestBuildID: 20140127194636
browser.startup.homepage: http://search.ominent.com/ws/?source=9f1d0980&tbp=homepage&toolbarid=base&u=0e163f060000000000002cd05ab28407
browser.startup.homepage_override.buildID: 20140127194636
browser.startup.homepage_override.mstone: 27.0
dom.mozApps.used: true
extensions.lastAppVersion: 27.0
font.internaluseonly.changed: false
gfx.direct3d.last_used_feature_level_idx: 0
keyword.URL: http://search.ominent.com/ws/?source=9f1d0980&tbp=url&toolbarid=base&u=0e163f060000000000002cd05ab28407&q=
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1391794718
places.history.expiration.transient_current_max_pages: 104858
plugin.disable_full_page_plugin_for_types: application/pdf
plugin.importedState: true
print.printer_HP_Photosmart_2600_series.print_bgcolor: false
print.printer_HP_Photosmart_2600_series.print_bgimages: false
print.printer_HP_Photosmart_2600_series.print_colorspace:
print.printer_HP_Photosmart_2600_series.print_command:
print.printer_HP_Photosmart_2600_series.print_downloadfonts: false
print.printer_HP_Photosmart_2600_series.print_duplex: 0
print.printer_HP_Photosmart_2600_series.print_edge_bottom: 0
print.printer_HP_Photosmart_2600_series.print_edge_left: 0
print.printer_HP_Photosmart_2600_series.print_edge_right: 0
print.printer_HP_Photosmart_2600_series.print_edge_top: 0
print.printer_HP_Photosmart_2600_series.print_evenpages: true
print.printer_HP_Photosmart_2600_series.print_footercenter:
print.printer_HP_Photosmart_2600_series.print_footerleft: &PT
print.printer_HP_Photosmart_2600_series.print_footerright: &D
print.printer_HP_Photosmart_2600_series.print_headercenter:
print.printer_HP_Photosmart_2600_series.print_headerleft: &T
print.printer_HP_Photosmart_2600_series.print_headerright: &U
print.printer_HP_Photosmart_2600_series.print_in_color: true
print.printer_HP_Photosmart_2600_series.print_margin_bottom: 0.5
print.printer_HP_Photosmart_2600_series.print_margin_left: 0.5
print.printer_HP_Photosmart_2600_series.print_margin_right: 0.5
print.printer_HP_Photosmart_2600_series.print_margin_top: 0.5
print.printer_HP_Photosmart_2600_series.print_oddpages: true
print.printer_HP_Photosmart_2600_series.print_orientation: 0
print.printer_HP_Photosmart_2600_series.print_page_delay: 50
print.printer_HP_Photosmart_2600_series.print_paper_data: 1
print.printer_HP_Photosmart_2600_series.print_paper_height: 11.00
print.printer_HP_Photosmart_2600_series.print_paper_name:
print.printer_HP_Photosmart_2600_series.print_paper_size_type: 0
print.printer_HP_Photosmart_2600_series.print_paper_size_unit: 0
print.printer_HP_Photosmart_2600_series.print_paper_width: 8.50
print.printer_HP_Photosmart_2600_series.print_plex_name:
print.printer_HP_Photosmart_2600_series.print_resolution: 0
print.printer_HP_Photosmart_2600_series.print_resolution_name:
print.printer_HP_Photosmart_2600_series.print_reversed: false
print.printer_HP_Photosmart_2600_series.print_scaling: 1.00
print.printer_HP_Photosmart_2600_series.print_shrink_to_fit: true
print.printer_HP_Photosmart_2600_series.print_to_file: false
print.printer_HP_Photosmart_2600_series.print_unwriteable_margin_bottom: 0
print.printer_HP_Photosmart_2600_series.print_unwriteable_margin_left: 0
print.printer_HP_Photosmart_2600_series.print_unwriteable_margin_right: 0
print.printer_HP_Photosmart_2600_series.print_unwriteable_margin_top: 0
privacy.sanitize.migrateFx3Prefs: true
storage.vacuum.last.index: 0
storage.vacuum.last.places.sqlite: 1391782592
user.js Preferences
-------------------
Your profile folder contains a user.js file, which includes preferences that were not created by Firefox.
Graphics
--------
Adapter Description: Intel(R) HD Graphics
Adapter Drivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
Adapter RAM: Unknown
Device ID: 0x0152
Direct2D Enabled: true
DirectWrite Enabled: true (6.2.9200.16581)
Driver Date: 12-12-2012
Driver Version: 9.17.10.2932
GPU #2 Active: false
GPU Accelerated Windows: 1/1 Direct3D 10
Vendor ID: 0x8086
WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote: false
AzureCanvasBackend: direct2d
AzureContentBackend: direct2d
AzureFallbackCanvasBackend: cairo
AzureSkiaAccelerated: 0
JavaScript
----------
Incremental GC: true
Accessibility
-------------
Activated: false
Prevent Accessibility: 0
Library Versions
----------------
NSPR
Expected minimum version: 4.10.2
Version in use: 4.10.2
NSS
Expected minimum version: 3.15.4 Basic ECC
Version in use: 3.15.4 Basic ECC
NSSSMIME
Expected minimum version: 3.15.4 Basic ECC
Version in use: 3.15.4 Basic ECC
NSSSSL
Expected minimum version: 3.15.4 Basic ECC
Version in use: 3.15.4 Basic ECC
NSSUTIL
Expected minimum version: 3.15.4
Version in use: 3.15.4<pre><nowiki>Application Basics
------------------
Name: Firefox
Version: 27.0
User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:27.0) Gecko/20100101 Firefox/27.0
Crash Reports for the Last 3 Days
---------------------------------
All Crash Reports
Extensions
----------
Name: AVG SafeGuard toolbar
Version: 17.3.1.91
Enabled: false
ID: avg@toolbar
Name: Norton Toolbar
Version: 2013.4.5.2
Enabled: false
ID: {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}
Name: Norton Vulnerability Protection
Version: 12.0.5.3 - 1
Enabled: false
ID: {BBDA0591-3099-440a-AA10-41764D9DB4DB}
Important Modified Preferences
------------------------------
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.disk.smart_size_cached_value: 358400
browser.places.smartBookmarksVersion: 4
browser.sessionstore.upgradeBackup.latestBuildID: 20140127194636
browser.startup.homepage: http://search.ominent.com/ws/?source=9f1d0980&tbp=homepage&toolbarid=base&u=0e163f060000000000002cd05ab28407
browser.startup.homepage_override.buildID: 20140127194636
browser.startup.homepage_override.mstone: 27.0
dom.mozApps.used: true
extensions.lastAppVersion: 27.0
font.internaluseonly.changed: false
gfx.direct3d.last_used_feature_level_idx: 0
keyword.URL: http://search.ominent.com/ws/?source=9f1d0980&tbp=url&toolbarid=base&u=0e163f060000000000002cd05ab28407&q=
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1391794718
places.history.expiration.transient_current_max_pages: 104858
plugin.disable_full_page_plugin_for_types: application/pdf
plugin.importedState: true
print.printer_HP_Photosmart_2600_series.print_bgcolor: false
print.printer_HP_Photosmart_2600_series.print_bgimages: false
print.printer_HP_Photosmart_2600_series.print_colorspace:
print.printer_HP_Photosmart_2600_series.print_command:
print.printer_HP_Photosmart_2600_series.print_downloadfonts: false
print.printer_HP_Photosmart_2600_series.print_duplex: 0
print.printer_HP_Photosmart_2600_series.print_edge_bottom: 0
print.printer_HP_Photosmart_2600_series.print_edge_left: 0
print.printer_HP_Photosmart_2600_series.print_edge_right: 0
print.printer_HP_Photosmart_2600_series.print_edge_top: 0
print.printer_HP_Photosmart_2600_series.print_evenpages: true
print.printer_HP_Photosmart_2600_series.print_footercenter:
print.printer_HP_Photosmart_2600_series.print_footerleft: &PT
print.printer_HP_Photosmart_2600_series.print_footerright: &D
print.printer_HP_Photosmart_2600_series.print_headercenter:
print.printer_HP_Photosmart_2600_series.print_headerleft: &T
print.printer_HP_Photosmart_2600_series.print_headerright: &U
print.printer_HP_Photosmart_2600_series.print_in_color: true
print.printer_HP_Photosmart_2600_series.print_margin_bottom: 0.5
print.printer_HP_Photosmart_2600_series.print_margin_left: 0.5
print.printer_HP_Photosmart_2600_series.print_margin_right: 0.5
print.printer_HP_Photosmart_2600_series.print_margin_top: 0.5
print.printer_HP_Photosmart_2600_series.print_oddpages: true
print.printer_HP_Photosmart_2600_series.print_orientation: 0
print.printer_HP_Photosmart_2600_series.print_page_delay: 50
print.printer_HP_Photosmart_2600_series.print_paper_data: 1
print.printer_HP_Photosmart_2600_series.print_paper_height: 11.00
print.printer_HP_Photosmart_2600_series.print_paper_name:
print.printer_HP_Photosmart_2600_series.print_paper_size_type: 0
print.printer_HP_Photosmart_2600_series.print_paper_size_unit: 0
print.printer_HP_Photosmart_2600_series.print_paper_width: 8.50
print.printer_HP_Photosmart_2600_series.print_plex_name:
print.printer_HP_Photosmart_2600_series.print_resolution: 0
print.printer_HP_Photosmart_2600_series.print_resolution_name:
print.printer_HP_Photosmart_2600_series.print_reversed: false
print.printer_HP_Photosmart_2600_series.print_scaling: 1.00
print.printer_HP_Photosmart_2600_series.print_shrink_to_fit: true
print.printer_HP_Photosmart_2600_series.print_to_file: false
print.printer_HP_Photosmart_2600_series.print_unwriteable_margin_bottom: 0
print.printer_HP_Photosmart_2600_series.print_unwriteable_margin_left: 0
print.printer_HP_Photosmart_2600_series.print_unwriteable_margin_right: 0
print.printer_HP_Photosmart_2600_series.print_unwriteable_margin_top: 0
privacy.sanitize.migrateFx3Prefs: true
storage.vacuum.last.index: 0
storage.vacuum.last.places.sqlite: 1391782592
user.js Preferences
-------------------
Your profile folder contains a user.js file, which includes preferences that were not created by Firefox.
Graphics
--------
Adapter Description: Intel(R) HD Graphics
Adapter Drivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
Adapter RAM: Unknown
Device ID: 0x0152
Direct2D Enabled: true
DirectWrite Enabled: true (6.2.9200.16581)
Driver Date: 12-12-2012
Driver Version: 9.17.10.2932
GPU #2 Active: false
GPU Accelerated Windows: 1/1 Direct3D 10
Vendor ID: 0x8086
WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote: false
AzureCanvasBackend: direct2d
AzureContentBackend: direct2d
AzureFallbackCanvasBackend: cairo
AzureSkiaAccelerated: 0
JavaScript
----------
Incremental GC: true
Accessibility
-------------
Activated: false
Prevent Accessibility: 0
Library Versions
----------------
NSPR
Expected minimum version: 4.10.2
Version in use: 4.10.2
NSS
Expected minimum version: 3.15.4 Basic ECC
Version in use: 3.15.4 Basic ECC
NSSSMIME
Expected minimum version: 3.15.4 Basic ECC
Version in use: 3.15.4 Basic ECC
NSSSSL
Expected minimum version: 3.15.4 Basic ECC
Version in use: 3.15.4 Basic ECC
NSSUTIL
Expected minimum version: 3.15.4
Version in use: 3.15.4</nowiki></pre>
Modified by cor-el
Chosen solution
the software doesn't have to be installed recently - it probably has put its fake certfificate into the firefox certificate store, which was removed again when you have reset the browser. so it might have been going on for a while unrecognized...
Read this answer in context 👍 0All Replies (4)
what might I need to do to resolve the problem?
please run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner.
Hi lormand, in addition to running the malware scans, go ahead and sort the Uninstall a Program list by name, and look for anything similar to BrowserSafe or SafeGuard, which have been mentioned in the past as using the FiddlerRoot certificate.
This is new to my computer:
microsoft Visual C++ 2008 Redistributable - x64.9.0.30729.17 dated 2.1.2014
There are other Microsoft Visual C++ 2008 Redistributable with other numbers listed.
Should I remove the one dated 2014 also?
Everything else seems to be working properly. THANKS for ALL your Assistance and Patience.