Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am getting popups & blank pages loaded - Safe setting works fine

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by christ1

more options

I get blank pages and/or pages I do not ask fora lot. There are also tons of popups and notifications appearing that should not be there.

I get blank pages and/or pages I do not ask fora lot. There are also tons of popups and notifications appearing that should not be there.

Chosen solution

After scanning your system for malware install AdblockPlus and subscribe to a Filter List.

https://addons.mozilla.org/en-US/firefox/addon/adblock-plus/

Read this answer in context 👍 0

All Replies (2)

more options

hello, you may have malicious addons present. please try these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to firefox > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware

more options

Chosen Solution

After scanning your system for malware install AdblockPlus and subscribe to a Filter List.

https://addons.mozilla.org/en-US/firefox/addon/adblock-plus/